ISO COACHING & CONSULTING LLC PRIVACY POLICY

ISO Coaching & Consulting, LLC (“ISO”, “we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you (1) visit our website, isocoachingllc.com, and/or (2) subscribe to our mailing list (the “Service”). By providing personal information to us, you consent to the practices described in this policy.

1. Information We Collect

When you subscribe to our mailing list, we collect the personal information you provide, which may include:

• Name
• Telephone Number
• Email address(es)
• Mailing address(es)
• Other optional information you choose to provide (e.g., role, organization, interests)

We may also collect technical and usage information automatically when you visit our website (via cookies, web beacons, log files), such as:

• IP address
• Browser type and version
• Pages you view and how you interact with them
• Date and time of access

2. How We Use Your Information

We use your information for the following purposes:

• To send you newsletters, updates, and marketing communications to which you have subscribed
• To respond to your inquiries or requests
• To analyze and improve the website and our communications
• To comply with legal obligations

3. Lawful Basis for Processing (if applicable)

To the extent required by applicable law, we rely on your consent (you subscribe voluntarily) or on our legitimate interests (for example, improving our services and communications) to process your personal information.

4. Mailing List & Communication

By subscribing, you agree to receive emails from us. You may unsubscribe at any time by clicking the “unsubscribe” link in our email communications or by contacting us at [email protected]. After you unsubscribe, we will no longer send you promotional communications, though you may still receive service-related communications if applicable (e.g., confirmation of subscription cancellation).  Please note that it may take up to 72 hours to process your request to unsubscribe. 

5. Information Sharing & Disclosure

We will not sell, rent, or lease your personal information. We may share information only in the following limited circumstances:

• With service providers who perform functions on our behalf (e.g., email platform provider), under contract and limited to the necessary purpose
• When required by law, or to respond to legal process or protect the rights, property, or safety of ISO Coaching & Consulting, our users, or others
• With your consent

6. Data Retention

We retain your personal information so long as needed for the purposes described in this policy or as required by law. If you unsubscribe, we will retain minimal information required for record-keeping and compliance purposes.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no transmission over the internet or electronic storage is 100% secure; we cannot guarantee absolute security.

8. Your Rights

If you are a Maryland resident or otherwise have applicable rights under relevant law, you may have the right to:

• Access the personal information we hold about you
• Request, in writing, correction or deletion of your personal information
• Withdraw your consent, where processing is based on consent
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at [email protected]. We will respond to your request in accordance with applicable law.

9. Children

Our Service is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent. If we become aware we have collected information from a child under 13 without such consent, we will take steps to delete it.

10. Cookies & Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity and improve user experience. You may disable cookies through your browser settings, though doing so may limit functionality of the website.

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. When we do, we will post the revised policy to this website with a new “Last Updated” date. We encourage you to check back periodically.

13. Contact Us

If you have questions or comments about this Privacy Policy or its implementation, please contact us at:
Email: [email protected]
Phone: 443-692-7331

Acknowlegment

By subscribing to our mailing list or using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.